POPIA & Privacy Policy | Maponya Integrated System (Pty) Ltd

Maponya Integrated System (Pty) Ltd ("MaponyaTech", "we", "us", "our") is committed to protecting the privacy, confidentiality, and security of personal and biometric information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and the Promotion of Access to Information Act 2 of 2000 (PAIA).

1. Information We Collect

When interacting with our digital platforms, submitting service quote requests, or testing our interactive biometric and software sandboxes, we may process:

Contact Identifiers (Full Name, Corporate Email Address, Phone Number, Organization).
Technical & Telemetry Data (IP Address, User Agent, Timestamp, Session ID).
Biometric Simulation Hashes (Non-reversible SHA-256 cryptographic tokens used exclusively for demonstration purposes in our sandbox).

2. Purpose of Processing

We collect personal information solely for:

Evaluating enterprise solution specifications and providing formal quotations.
Scheduling guided technical demonstrations and trials.
Administering contractual agreements and technical SLA support.
Complying with statutory accounting and regulatory governance requirements.

3. Security & Safeguards

We implement industry-standard physical, organizational, and technical controls, including encrypted data transit (TLS 1.3), salted hashing, strict access control, and ISO 9001:2015 quality-monitored procedures.

4. Website Analytics Choices

Website analytics use a keyed, non-reversible visitor identifier instead of storing your raw network address. Automated traffic and browsers sending Global Privacy Control or Do Not Track are excluded. Analytics records are retained for a limited period. You can also control optional analytics for this browser below.

5. Perspective ERP mobile application

Perspective ERP is our organisation-connected mobile workspace. An account supplied by your organisation is required. Your organisation determines your access and the business records processed through its ERP. Contact your administrator for its employment, fleet and record-retention policies.

Account and work information: sign-in identifiers, your name and assigned organisation, attendance actions, tasks, vehicle details and business records are processed to provide the services you use.
Location: fleet sharing sends precise phone location and timestamps linked to your account and selected vehicle to your organisation's ERP. When you enable sharing, it can continue while the app is closed or the screen is off. Authorised staff can view fleet information. Stop sharing in the app or its GPS notification; location permissions can also be revoked in Android settings. Attendance or other location-based actions may use location when you select those features.
Camera, files and microphone: selected photos, scans and evidence may be uploaded for operational records. Communication features use microphone audio when enabled. Your organisation is responsible for applicable call-recording notices and controls.
Device unlock: optional biometric unlock uses the phone's operating-system authentication. The application does not receive your fingerprint or face template.
Technical data: account/device registration and operational logs may be processed for authentication, delivery and troubleshooting. Map, place-search, routing, hosting and communication providers may process requests needed for the enabled services.

Data is sent to the ERP server configured for your organisation and to providers needed for its enabled integrations. Access, hosting locations and retention depend on that organisation's configuration and legal obligations. Stopping GPS sharing stops future sharing; it does not erase records already submitted. Business and attendance records may need to be retained for statutory or contractual purposes.

6. Mobile account and data requests

To request access, correction or deletion of Perspective ERP account data, contact your organisation's administrator or email [email protected] with the subject "Perspective ERP data request". Include your account email, organisation and the scope of your request, but never your password. Identity and authority must be verified before records are disclosed or changed. Some records may be retained where a legal obligation or other lawful basis requires it; the applicable organisation should explain those exceptions. The app does not offer public self-service account registration.

Support: +27 10 502 5320. Address: Cnr Main & Sloane Street, The Campus, Ground Floor, Twickenham Building, Bryanston, Johannesburg, 2021.

7. Information Officer Contact

If you have questions regarding our data practices or wish to exercise your data subject rights under POPIA, please contact our Information Officer at [email protected] or call +27 10 502 5320.