Privacy Policy

Maponya Integrated System ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and service users. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you use our website, contact us, request services, or interact with us in any other way. This information may include:

• Contact Information: Name, email address, phone number, company name, and postal address.
• Service Request Details: Information related to the specific services you request, including descriptions of your IT needs.
• Communication Data: Records of your correspondence with us, including emails and inquiry forms.
• Technical Data: Information about your device and how you interact with our website, such as IP address, browser type, and pages viewed.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To process your service requests, provide the IT solutions you require, and manage our relationship with you.
• To Communicate: To respond to your inquiries, send you important updates, and provide customer support.
• To Improve Our Services: To understand how our website is used, identify areas for improvement, and develop new services.
• Marketing: To send you promotional materials and newsletters. You can opt out at any time.
• Security & Compliance: To protect our systems and to comply with applicable laws and regulations.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to trusted third-party service providers who assist us in our operations, or when required by law.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have rights to access, correct, erase, or restrict the processing of your personal data. To exercise any of these rights, please contact us.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +27 11 014 1756